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DTSTART;TZID=America/New_York:20260309T190000
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DESCRIPTION:Abstract:\nDiscover how to transform customer experience throug
 h the strategic integration of AI and data analytics. This session explore
 s the critical challenges facing CX today from data fragmentation to react
 ive service models—and presents a practical framework for leveraging AI 
 to deliver hyper-personalized\, predictive customer experiences. Learn how
  to integrate data from multiple touchpoints\, extract actionable insights
 \, and implement AI-driven solutions that drive measurable ROI. Walk away 
 with strategies for data integration\, analytics implementation\, and AI t
 ransformation that can elevate customer satisfaction\, increase revenue\, 
 and build lasting brand loyalty\n\nCo-sponsored by: IEEE Future Networks A
 I/ML Working Group\n\nSpeaker(s): Mohan\n\nVirtual: https://events.vtools.
 ieee.org/m/542632
LOCATION:Virtual: https://events.vtools.ieee.org/m/542632
ORGANIZER:anushanerella@ieee.org
SEQUENCE:29
SUMMARY:WIE Speaker Series 2026: CX Transformation using Data & AI
URL;VALUE=URI:https://events.vtools.ieee.org/m/542632
X-ALT-DESC:Description: <br /><p><strong>Abstract</strong>:&nbsp\;<br>Disco
 ver how to transform customer experience through the strategic integration
  of AI and data analytics. This session explores the critical challenges f
 acing CX today from data fragmentation to reactive service models&mdash\;a
 nd presents a practical framework for leveraging AI to deliver hyper-perso
 nalized\, predictive customer experiences. Learn how to integrate data fro
 m multiple touchpoints\, extract actionable insights\, and implement AI-dr
 iven solutions that drive measurable ROI. Walk away with strategies for da
 ta integration\, analytics implementation\, and AI transformation that can
  elevate customer satisfaction\, increase revenue\, and build lasting bran
 d loyalty</p>
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