Revolutionizing Client Service Agreements: Selenium-Driven Open-Source Robotics Process Automation
In the rapidly advancing field of client service management, the integration of Selenium-driven robotic process automation and artificial intelligence is revolutionizing how service agreements are created and managed. This innovation extends beyond traditional automation by leveraging Selenium-based bots for precise web interaction and data extraction, streamlining repetitive tasks such as contract drafting, compliance monitoring, performance tracking, and renewal management. These intelligent solutions enhance accuracy, speed up turnaround times, and improve scalability while minimizing manual intervention. The integration of advanced technologies, including RPA frameworks, ensures robust compliance with regulatory standards, enhanced data security, and seamless customer experiences.This keynote explores the profound impact of RPA automation on client service agreements, demonstrating significant reductions in operational costs and errors. It also examines challenges in implementation, strategies for overcoming adoption barriers, and emerging trends in smart automation. As organizations worldwide adopt these transformative technologies, Selenium-induced automation is set to redefine the landscape of client service agreements, positioning them as pillars of agile, scalable, and efficient service delivery.
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Dr. Nihad Bassis
Chair – IEEE Computer Society Orlando Chapter
Email: nihad@ieee.org
Rajesh Gundeti
Secretary – IEEE Computer Society Orlando Chapter
Email: rajesh.gundeti@ieee.org
Speakers
Gokul
Addressing vulnerabilities in system design using symbolic AI
Biography:
Gokul is an accomplished IT leader with over 16 years of experience in Information Technology, Robotic Process Automation (RPA), and digital transformation. He currently serves as the Chair of the IEEE Richmond Section and works as a Manager at Accenture IT. Based in Richmond, VA since 2015, Gokul is actively involved in professional and academic communities. He is a Fellow of BCS, IETE, IICSPA, and SCRS, and a Senior Member of IEEE. Additionally, he contributes to the IEEE Senior Member Panel and serves on the editorial board of IGI Global. Gokul is a recognized thought leader, frequently invited as a keynote speaker at prominent Springer and IEEE conferences.
Agenda
Introduction
Integration of Selenium-driven robotic process automation and artificial intelligence
Leveraging Selenium-based bots
Precise web interaction and data extraction, streamlining repetitive tasks
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