Beyond the Bot: Transforming Utility Billing with Financial Actuals & Agentic AI
This session explains how utilities can move from passive ERP processes to intelligent, self‑validating billing using SAP BTP. I will explain a practical method for using financial actuals, event‑driven architecture, and agentic AI to detect anomalies and fix AMI data gaps. The talk focuses on simple, practical ideas that improve billing accuracy, prevent revenue leakage, and restore trust — all without touching the S/4 core.
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Speakers
Atul
Biography:
Atul Joshi is an SAP Architect based in South Carolina, specializing in SAP BTP, clean‑core extensions, and data‑centric AI for utilities. He helps utility companies modernize billing, improve financial accuracy, and build intelligent event‑driven architectures. His recent work focuses on financial actual reconstruction, semantic uncertainty, and agentic AI for real‑time decisioning. Atul also leads community learning sessions and contributes to research on intelligent utility operations.
Agenda
- Transition to Active Intelligence
- Dynamic Revenue Protection
- Decoupled Architecture
- Financial Data Reconstruction
- Context-Aware Reasoning
- The Clean Core Principle
- Governance and Compliance
- Intelligent Future State