Conflict Management in Agile Settings

#conflict-management #agile

Where people work together, conflict is a common thing. Our experience shows us that if we do not do anything, the conflict will not go away and will even become progressively more severe and may end up with significant problems. All the management methodologies teach us that conflict must be handled proactively until it’s resolved.

While people usually tend to regard conflict as a negative thing, the agile world considers it as an opportunity for learning and improvement. When people disagree, we can learn a great deal from the conflicting opinions. Agile encourages to take advantage of this hidden value, while resolving the conflict.

In this talk, we will discuss the 5-level conflict management model. We will identify the various levels of severity for conflict and learn how to handle each one of them with two major goals: Extract the most benefit and resolve it. We will wrap up with a short fun exercise.

  Date and Time




  • Date: 07 Sep 2023
  • Time: 07:00 PM to 08:00 PM
  • All times are (UTC-08:00) Pacific Time (US & Canada)
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  • Starts 22 August 2023 12:30 PM
  • Ends 07 September 2023 08:00 PM
  • All times are (UTC-08:00) Pacific Time (US & Canada)
  • No Admission Charge


Moshe Gotesman Moshe Gotesman of mosgot Consulting


Moshe Gotesman, PhD, CSM, CSP, SAFe, LeSS, PMP, Scrum@Scale, Kanban, ITIL is an experienced consultant, trainer and coach on project and program management, specializing in Agile, Scrum and related topics. He has worked in engineering management, process development and as a director of project management. Among others, Moshe worked on software development, IT hardware, networking and security projects for many Fortune 500 organizations such as Visa Inc, Walmart, Sun Microsystems, Nokia and Google. Moshe specializes in Software Development Life Cycles (SDLCs), including Agile, Scrum, Kanban, as well as Waterfall.

Moshe is also a respected educator. He is an instructor at UC Berkeley Extension and UC Santa Cruz Extension, in the areas of Project Management, including both Waterfall and Agile.

Moshe currently works as an Agile Coach and Agile Transformation Specialist at Fisher Investments.